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Open Your 1998rich Privacy Policy

VIP Roulette, Extra Stars, Football Studio and wallet access create account records, device signals and payment logs, so this Privacy Policy explains how we use those details when…

Account dataCookie choicesPayment recordsPrivacy requests
1998rich Open Your 1998rich Privacy Policy
CONTACT ROUTES

Check Your Privacy Contact Paths

Privacy help should be simple to reach from the same account area you use for your wallet.

Account chat Use live chat from your account area for quick privacy questions, cookie choices, or…
Email request Send email when you need a written privacy request, such as data access, correction…
Wallet privacy help For payment-data questions, share the Touch 'n Go, GrabPay, Boost dan FPX reference shown…
DATA CARE

Browse How We Handle Privacy

Privacy work happens behind every account screen, not only on this page. We map each data point to a purpose, limit staff access by role, and log sensitive changes so we can…

Data we collect

We collect your name, account contact, login data, device identifiers, and transaction records needed for account access and wallet checks. Optional messages to support stay with your case so we can answer accurately.

Cookie handling

Cookies help keep sessions active, remember language settings, and spot repeated failed logins. You can change browser settings, though some account tools may need session cookies to keep your privacy choices saved.

Account security

Access to personal data is limited to staff roles that need it for account, wallet, or support work. Sensitive changes are logged, and we use verification steps before privacy records are amended.

Record retention

We keep records while your account is active and for periods required by law, payment disputes, audit needs, or fraud checks. When retention ends, data is deleted or changed so it no longer identifies you.

Payment privacy

Touch 'n Go, GrabPay, Boost dan FPX references help us match wallet activity with the right account. We store reference numbers and status results, not extra bank data beyond what the process requires.

Request handling

When you ask to access, correct, or delete data, we first confirm identity through account details. If law requires us to keep a record, we explain the reason in our reply.

Discover Privacy Policy Answers

These answers explain how the Privacy Policy works when you open an account, use cookies, make wallet transactions, or ask us to change personal data. They are written for you in Malaysia and should be read with any account terms shown during account creation. Where privacy rights or access depend on local law, we apply them where local law permits.

We collect account contact details, login records, device identifiers, wallet transaction references, support messages, and cookie signals. We use them to manage access, protect your account, process privacy requests, and meet legal duties.

Payment references from Touch 'n Go, GrabPay, Boost dan FPX help us match wallet activity to your account and resolve disputes. They also support fraud checks and audit duties without asking for extra bank data.

Yes. Contact us from your account area or email channel and tell us what data you want. We will verify your identity first, then provide the record where local law allows disclosure.

Send the correction request through chat or email with the account detail that needs changing. We may ask for proof, especially where wallet, identity, or security records could be affected.

We share data only with partners needed for hosting, analytics, payment processing, security checks, and customer support. Each partner must handle the data for the stated task and protect it under contract.

Cookies keep your session active, remember settings, measure page use, and help detect risky login patterns. You can adjust browser settings, but some account tools may not work without session cookies.

You can ask us to delete personal data, and we will act where local law permits. Some records may need to stay for payment disputes, audit duties, fraud checks, or legal obligations.